Disclaimer & Privacy Policy

Disclaimer for Temple Point Resort Ltd.

This website is managed by Temple Point Resort Ltd. located at Marine Park Road, P.O. BOX 293 – 80802 Watamu, Kenya. PIN Number: P051351329Q. Registration: CPR/2010/33658

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by our contact form, email us or call us +254 722 204 131

Temple Point Resort Ltd. is legally represented by the Director Jan R. Langer.

All the information on this website – www.templepointresort.com – is published in good faith and for general information purpose only. Temple Point Resort does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Temple Point Resort), is strictly at your own risk. Temple Point Resort will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

Privacy Policy for Temple Point Resort Ltd.

At Temple Point Resort, accessible from www.templepointresort.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Temple Point Resort and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at headoffice@templepointresort.com

General data protection regulation (gdpr)

We are a Data Controller of your information.

Temple Point Resort Ltd. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Temple Point Resort Ltd. needs to perform a contract with you
  • You have given Temple Point Resort Ltd. permission to do so
  • Processing your personal information is in Temple Point Resort Ltd. legitimate interests
    Temple Point Resort Ltd. needs to comply with the law
  • Temple Point Resort Ltd. will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Cookies and web beacons

Like any other website, Temple Point Resort uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Privacy policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Temple Point Resort.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Temple Point Resort, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Temple Point Resort has no access to or control over these cookies that are used by third-party advertisers.

Third party privacy policies

Temple Point Resort’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Temple Point Resort does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online privacy policy only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Temple Point Resort. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Terms & Conditions

I. Application

1. These Standard Terms of Business apply to contracts for the rental of hotel rooms, hotel conference, banqueting and function rooms as well as for all further Services and deliveries by the hotel in connection herewith.

II. Conclusion and content of the contract

1. Offers from the hotel are always non-binding. The contract comes into being through the acceptance of the hotel. The hotel shall be free as to whether it confirms the booking in writing. 2. The hotel is obliged to perform the agreed services in the typical standard. 3. Unless otherwise agreed, the hotel rooms are to be occupied not earlier than 2pm on the day of arrival (check-in time). The customer shall have no right to an earlier availability time. On the agreed day of departure, the hotel rooms are to be vacated not later than 11am (check-out time). Thereafter by reason of the delayed vacating of the room, the hotel may charge 20$ of the full accommodation price (list price) for such longer use up until 1pm, until 4pm 50$. No contractual rights of the customer shall be created thereby. The customer shall be free to evidence that the hotel has incurred no or a significantly lower claim for compensation of use.

III. Prices, payments

1. The customer is obliged to pay the hotel’s applicable or agreed prices for the accommodation and/or functions as well as for other Services which are used. This also applies to Services provided and expenses incurred by the hotel to third parties on the customer’s instructions. 2. The agreed prices include the current statutory Value Added Tax, except where a different agreement has been reached. 3. Invoices shall be issued in EURO. Where payments are made in foreign currency, any exchange rate differences and bank charges shall be borne by the payer. Advance payments in foreign currency shall be credited towards the total invoice on the value date. 4. Invoices from the hotel shall be paid within 14 days after receipt of the invoice. Where payment is delayed, the hotel is entitled to charge interest at the rate of 5% p.a. The customer remains entitled to evidence a lower, the hotel a higher loss. 5. The hotel is entitled at any time to demand a reasonable payment in advance. The remaining amount should be paid latest 14 days before arrival in the hotel. 6. Complaints possibly concerning the billing have to be communicated to the hotel immediately after arising.

IV. The Hotel's right to withdraw

1. If an agreed advanced payment is not made even after the expiry of a reasonable deadline set by the hotel, the hotel shall be entitled to withdraw from the contract. 2. The hotel is also entitled to withdraw from the contract for objectively justified reasons, for example if – force majeure or other circumstances for which the hotel is not responsible make the fulfilment of the contract impossible, – accommodation or functions were booked under misleading or incorrect statements of material facts, e.g. the customer or the purpose of use 3. The hotel must notify the customer without delay of the exercise of the right to withdraw. 4. If the hotel is entitled to withdraw, then the customer shall not be entitled to damages.

V. Cancellation by the customer

1. Cancellations must be made in writing. 2. For accommodation, the following applies to a cancellation by the customer: a) In case of cancellation – up to 31 calendar days before arrival the customer will not pay any charges – 30 to 14 calendar days before arrival, 20 % of the booked room nights will be charged – 14 to 2 calendar days before arrival, 50 % of the booked room nights will be charged – within 48 hours before arrival, 80 % of the booked room nights will be charged 3. If a guest is not able to arrive on the reserved day because of unpredictable and exceptional circumstances (e.g. external snowfall, flood, …) any means of arrival is impossible, the guest is not obliged to pay the agreed charges for the days of arrivals. The hotel will charge the guest from the actual day of arrival, when arrival is possible within three days.

VI. Provision of alternative accommodation

1. The hotel is allowed to grant an adequate (similar or higher quality) alternative accommodation for the guest, if this is deemed acceptable for the guest, especially when the difference is minor and objectively justified. 2. An objective justification is for example, when the room is unusable, already staying guests wants to extent their stay or an overbooking incurred or any other important operational arrangements. 3. Costs for additional expenditures are at the expense of the hotel.

VII. Liability of the Hotel

1. Claims for damages for any legal reason whatsoever are excluded, unless the hotel has acted with intent or is responsible for its own gross negligence or the gross negligence of its statutory representatives or senior executives as well as its other agents, or where the claim for damages results from the breach of material contractual obligations. A liability hereunder is in all cases of mere negligence limited in amount to the foreseeable typical contractual loss. The liability for damages from injury to life, personal injury or health shall remain unaffected. 2. Where the customer is a guest with accommodation, the hotel shall be liable for items brought in. Thereunder, the liability is limited to 100 times the room price, however, at most € 3,500.00 or € 800.00 for money and valuable items. 3. The hotel shall be liable pursuant to clause IX.1 for any damage to vehicles of the customer which have been parked in a hotel garage parking bay, when such damage is the responsibility of the hotel, its employees or agents. The customer shall be obliged to notify such damage without delay, obvious damage at the latest before leaving the hotel garage/parking area. The hotel shall not be liable for damage which is solely caused by other customers or other third parties. The hotel shall not be liable towards the customer for losses to the belongings of third parties which are caused by the customer’s vehicle. Liability for death, personal injury or damage to health as well as liability for intent and gross negligence of the hotel shall remain unaffected.

VIII. Liability of the Customer

1. The customer shall be liable for damage to buildings and/or furnishings which are caused by himself, his family members or guests, participants or visitors to functions, employees or other third parties from his sphere, under the statutory provisions. It shall be for the customer to obtain sufficient insurance for such types of liability. The Hotel is entitled to demand evidence of a corresponding insurance.

IX. Final Provisions

1. Amendments or additions to this contract, including to this written form requirement, must be made in writing. 2. Should individual terms of these Standard terms of business be invalid or void, this shall not thereby affect the validity of the remaining terms. The same applies to gaps in the contract. Apart from this, the statutory provisions shall apply.

Watamu, 2022